Refund policy
Returns and Refunds
Last Updated: July 17, 2026
At Morning Warrior Coffee, every bag of coffee is freshly roasted and packaged to order. Because our products are food items prepared specifically for each customer, we cannot accept physical returns or exchanges. This policy helps protect product quality and complies with food safety standards.
Damaged, Defective, or Incorrect Orders
Please inspect your order as soon as it arrives.
If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 7 days of delivery at support@morningwarriorcoffee.com.
To help us resolve your request as quickly as possible, please include:
- Your order number
- A brief description of the issue
- Clear photographs of the product, packaging, and shipping label (when applicable)
If we determine that the wrong product was shipped or that your order arrived damaged or defective, we may provide a replacement or issue a refund at no additional cost.
Non-Returnable Items
Because our coffee and tea products are freshly roasted or packaged specifically for each order, we cannot accept returns or exchanges for:
- Opened or unopened coffee or tea products
- Products ordered in error
- Incorrect coffee, tea, or grind selections
- Orders where an incorrect shipping address was entered during checkout
- Packages successfully delivered to the shipping address provided by the customer
If one of these situations occurs, please contact us. While we cannot guarantee a refund or replacement, we'll review each situation individually and do our best to assist you whenever possible.
Order Cancellations
Because every order is freshly roasted and prepared specifically for you, requests to cancel or modify an order should be made as soon as possible after it is placed.
Once an order has entered production or has shipped, we may be unable to cancel or modify it.
If you need to request a cancellation or change, please contact support@morningwarriorcoffee.com immediately. While we cannot guarantee changes after production begins, we'll always do our best to accommodate your request whenever possible.
Lost or Damaged Shipments
Orders that are lost or damaged during transit will be evaluated on a case-by-case basis.
We may request additional information or documentation to assist with a shipping carrier investigation or claim before determining the appropriate resolution.
If a package is confirmed lost by the shipping carrier or arrives damaged, we'll work with you to determine the most appropriate solution, which may include a replacement or refund.
Refund Processing
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take several business days for the refund to appear in your account after it has been processed.
International Orders
International shipments may be subject to customs inspections, import duties, taxes, and delivery delays beyond our control.
Estimated international delivery times are not guaranteed, and Morning Warrior Coffee is not responsible for delays caused by customs agencies or international shipping carriers.
Customers are responsible for any customs duties, taxes, or import fees assessed by their country.
Unauthorized Returns
Please do not send products to our business mailing address or any other address unless Morning Warrior Coffee has provided written authorization.
Unauthorized returns may be refused and may not be eligible for a refund or replacement.
Questions?
If you have any questions about your order or this Refund Policy, we're here to help.
Morning Warrior Coffee
Support Email: support@morningwarriorcoffee.com
Phone: (203) 632-9158
Business Mailing Address
1656 Meriden-Wtby Turnpike
Milldale, CT 06467
Business mailing address for customer correspondence only. Morning Warrior Coffee operates exclusively online and does not offer in-person shopping, local pickup, or a retail storefront.